Results for: Zyga Sofia Your search came up with 2 results: Volumes/Issues / Volume 2 (2013) / Issue 1 January-April 2013 Quality of provided care Tuesday, January 1, 2013In the competitive environment of the health care system, there is an increasing interest on the assessment and the measurement of the quality of the provided health care services. Despite the fact that, in order to measure the quality of the provided health care services, the health care professionals have used many tools, the patient’s satisfaction, remains one of the most reliable tools . The Volumes/Issues / Volume 1 (2012) / Issue 2 May-August 2012 Ιnvestigation of application of quality criteria in operating room Thursday, January 5, 2012Introduction: Perhaps the most demanding part of the hospital, operating room is a very stressful place, staffed with personnel that must have special knowledge and skills to meet the daily challenges. At a time when internationally there is the need to reform health systems (due to problems of organization and the need to reduce costs), the goal of providing quality health care seems very difficult