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Volumes/Issues / Volume 2 (2013) / Issue 1 January-April 2013

Quality of provided care
Tuesday, January 1, 2013
In the competitive environment of the health care system, there is an increasing interest on the assessment and the measurement of the quality of the provided health care services. Despite the fact that, in order to measure the quality of the provided health care services, the health care professionals have used many tools, the patient’s satisfaction, remains one of the most reliable tools . The